Terms and Conditions_Stourbridge 2017

Miracle of Mindfulness: Nourishing Happiness 2017

Terms and Conditions

These Terms and Conditions are current as of 11th January 2017. They will be reviewed and may be updated periodically.

Our Terms and Conditions

We keep our Terms and Conditions under regular review and we will place any updates on the COIUK website. These Terms and Conditions were last updated on 11th January 2017.

Access and use by you of our site and booking form constitutes acceptance of these terms and conditions by you and by all persons on whose behalf you are making a booking. The Terms and Conditions take effect from the date on which you first use this website and/or make a booking.


Your contract is with the Community of Interbeing UK (registered charity number 1096680) a company limited by guarantee (registered in England number 4623280) (“the Organiser”). The registered office is at Basement Offices, 53 Cavendish Road, London, England, SW12 0BL.

A binding contract is only entered into after we have received payment from you, in cleared funds. By making the booking you accept that you have the authority to bind all members of your party to these terms and conditions. It is essential that you check the booking details made and inform us immediately of any errors.

Changes or Cancellations by the Organiser because of events beyond our control

It is hereby understood that in the event that the Organiser has to cancel or amend the booking due to circumstances beyond our control, including but not exclusively cancellation or amendment due to an epidemic or pandemic declared by the World Health Organisation, Severe Acute Respiratory Syndrome (SARS), any influenza variant, acts of war, radioactive contamination, union boycotts, acts of terrorism, biological or chemical contamination or foot and mouth disease, the Organiser will use its best endeavours to refund part of the fees paid net of irrecoverable costs incurred by the Organiser.

Retreat Leaders

It is our intention that the event will take place irrespective of any change in circumstances relating to Plum Village and we have the full support of Plum Village in this. No refunds will be made should some aspects of the programme change.  You agree to this by making a booking.

Refund Policy

If you need to cancel your booking, please contact the booking team at miracleofmindfulnessretreat@gmail.com by email or post as soon as possible, so that if needed we can offer your place to someone else. We regret we cannot accept cancellations by phone.

Refunds depend on the date of cancellation as follows:

Notice of cancellation Refund amount
Up until 24th May 2017 50% of fees paid
After 24th May 2017 No refund


Personal Insurance

All participants are advised to consider taking out personal travel insurance to provide cover for cancellation due to illness or accident as this is not covered by the event Organiser.

Late Arrivals and Early Departures

The most benefit from our time together will be gained if we join the retreat when it opens, and stay until the end.  Please plan to be there from the beginning so as not to miss out on certain aspects of retreat life; being introduced into a ‘family’ group right away for mutual support and friendship is just one example.

However, if truly unforeseen circumstances mean that your arrival will be delayed, please be reassured that of course you will be welcomed and supported in settling into the retreat.

No refunds are payable for early departures.

Arrival and Departure times for the Retreat

Bedrooms for the Retreat will be available from 3.00 p.m. on the day you arrive. On the day of departure, rooms must be vacated by 10.00 a.m. You may be charged extra if you or members of your party fail to leave on time.

Animals and Pets

No animals or pets of any kind, except guide dogs for the blind and hearing dogs for the deaf, are allowed on the School premises. Should you intend to bring a guide or hearing dog you must clear this with the Organiser at the time of booking.

Conduct during the Retreat

The Old Swinford Hospital School (“the School”) has a standard policy that you and members of your party are required to treat its residents, staff and premises with respect. Behaviour which puts others (including delegates, the Organiser’s personnel or School staff) at risk or which is abusive, threatening or offensive will result in your being asked to leave the retreat.

Examples of such behaviour include: • drunken behaviour • suspected use of illegal substances • causing a nuisance or disturbance • unreasonable demands of staff or Organiser’s personnel • foul, racist or otherwise offensive language • sexually provocative remarks or jokes • any other form of harassment or assault • aggressive or violent behaviour • suspected theft from the Organiser, the School or other guests • trespass into ‘Staff Only’ areas • refusing to pay agreed charges

Safeguarding Children while on the Retreat

The Community of Interbeing’s Child Protection Policy principles and procedures will apply throughout the retreat. You, (the parent or carer) acknowledge, however, that you have primary responsibility for the welfare of the children in your care.

Loss and Damage to Property:

Property of Old Swinford Hospital School

You agree to report (by means of the Organiser’s co-ordinator if he/she is still on site or to the School office on the appropriate form if the co-ordinator is not) any physical damage to and/or soiling of Old Swinford Hospital School property or premises caused by your negligence or intentionally by you to us as soon as you are able.

You will be liable for the costs of repairing, replacing or making good any damage or soiling arising.

Personal Property

Old Swinford Hospital School will take all reasonable steps to ensure that you and your belongings are safe. However rooms are not lockable and you are responsible for providing a padlock to ensure that any personal property can be locked in your allocated wardrobe/cupboard when not in use.

Neither the Organiser nor the School, its employees or agents shall be liable for any damage or loss to property, valuables or money of whatever description including (but not limited to) luggage, jewellery, documents, motor vehicles and electrical equipment whether caused by the information that the Organiser or the School supplied, by their failure to keep your belongings safe, or in any other way unless such loss or damage is caused by either the Organiser’s or the School’s deliberate and negligent act or by the deliberate and negligent act of one of their agents or employees.

Limitation of Liability

Our liability for direct losses arising out of our negligence (other than in respect of liability for death or personal injury), breach of contract or any other cause of action arising out of or in connection with this contract shall be limited to the amount paid to us for the booking. We shall not be liable for any indirect or consequential loss whether arising from negligence, breach of contract or otherwise. These terms and conditions will not affect any of the rights that the law confers on you and which cannot be excluded.

Law and Jurisdiction

These Terms and Conditions are governed by English law and the courts of England and Wales shall have exclusive jurisdiction over any claim or dispute arising under or in connection with these Terms and Conditions.

Updated 11th January 2017.

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